Privacy Policy
This policy explains how Ginko handles information when visitors browse the site, send messages, upload project references, request custom Minecraft server production, or use cookie controls.
Who this policy applies to
This policy applies to visitors, clients, prospective clients, and buyers using ginko.services or contacting Ginko about digital Minecraft server production work. Third-party marketplaces, payment providers, messaging platforms, analytics providers, and embedded media providers operate under their own policies.
Information you provide
Ginko may receive contact details, project briefs, requirements, references, screenshots, videos, files, product names, server context, plugin or resource-pack context, support details, and portfolio approval context that you choose to send.
Information collected automatically
Technical systems may process server logs, IP address, user agent, requested URLs, referrer, time of request, device and browser signals, consent state, and basic security signals. Google Analytics 4 runs only after analytics consent is accepted.
How Ginko uses information
Information is used to answer messages, scope custom work, deliver digital files, provide support, organize revisions and handoff, maintain public pages, improve site usability, diagnose technical issues, and protect the site.
Project files and references
Uploaded references and files are used for production, support, revision, and handoff. Do not send passwords, API keys, private tokens, private server credentials, database credentials, or sensitive access details through public forms.
Cookies and analytics
Essential storage supports routing, consent memory, security, and basic site behavior. Google Analytics 4 may measure aggregate page usage only when analytics consent is granted and can be changed on the Cookie Settings page.
Service providers and third parties
Hosting, CDN, DNS, security, file storage, email, analytics, admin, deployment, marketplace, and messaging providers may process data as needed to operate the site, deliver services, or handle third-party checkout and support.
Retention and deletion
Project records may be kept for delivery, support, revision history, bookkeeping, dispute handling, portfolio proof, security, and operational continuity. Non-essential files can be removed when they are no longer needed.
Your choices
You can reject analytics, avoid sending unnecessary personal data, request access, correction, or deletion where applicable, and ask Ginko not to use a project as public proof before publication.
Security and changes
Ginko uses reasonable technical and operational safeguards, but no online system is completely secure. This policy may be updated when the site, services, analytics setup, or legal requirements change.